Erase my data
Everything held about you is here for one reason — you asked for a beta code — and it goes when you say so. This form is the shortest way to say so; replying to any email from Lensmith works just as well.
- 1
You send this form
One field: the address you used. That's what everything is filed under.
- 2
You confirm from your inbox
An email arrives at that address with two buttons: confirm, or cancel. Nothing is deleted until you press confirm — otherwise this form would be a way for anyone to erase somebody else. If you never answer, reminders come after 7 and 15 days and the request lapses at 30, deleting nothing.
- 3
It's gone within a month
Once confirmed, usually within days. A last email tells you when it's done. That month is the deadline the GDPR sets (Art. 12(3)), not a target I invented.
What goes. Your beta request — name, email, the Mac and the lines you wrote — and any invite code issued to you, together with the address it's labelled with. An erased code stops working at the app's next refresh, so ask for this only if you're done testing. What stays is the usage record of the machines that ran the app: how many hours, which version, no name and no address attached. Once the code is gone it points to nobody, and deleting it would falsify the beta's own numbers rather than protect you.
Request sent
- An email is on its way to that address, asking you to confirm. Until you press that button nothing is deleted — check your spam folder if it doesn't show up.
- Didn't ask for this? The same email has a cancel button. Press it and the request is closed without touching anything.
- After you confirm, a last email tells you when it's actually done.
- Within a month at the outside, usually within days.
- Changed your mind before then? Reply to any email from Lensmith and say so.